GCC Overview

Build and Scale Your Global Capability Center in India

ST Dynamics enables global organizations to establish and grow Global Capability Centers (GCCs) in India through a proven Build–Operate–Transfer (BOT) model combined with strong enterprise operations and technology delivery capabilities.

We help organizations move from outsourced delivery to client-owned offshore centers with full control over technology, talent, platforms, and innovation — while minimizing risk, cost, and setup time.

Strategic Advantages of GCC

• • • Creation of Centers of Excellence (CoEs)
    • Faster product development and time-to-market
    • Ownership of IP, platforms, and delivery roadmap
    • Long-term cost predictability and scalability
    • Access to niche and emerging technology skills
    • Improved customer and business experience

Why India for Your GCC

Strategic GCC Destination

Highly skilled talent pool, strong capabilities across ERP, Cloud, AI, Data, and Engineering, a mature IT and innovation ecosystem, favorable global time-zone alignment, and government-backed incentives.

Location Strategy

Leverage

Tier-1 cities for leadership and advanced engineering,

Tier-2 cities for cost efficiency and higher retention, and strong access to academic and startup ecosystems to support scalable GCC growth.

BOT Operating Model

Build – Operate – Transfer (BOT)

A structured and low-risk approach to building GCCs in India.

Financial Benefits & ROI

GCC Value Across Maturity Stages

• • • • • • Entry Phase – Minimal upfront investment and rapid operational readiness
          • Growth Phase – Improved efficiency through scale and reduced vendor dependency
          • Maturity Phase – Platform ownership and AI-driven innovation

Indicative Financial Impact

• • • • • • 25–40% operating cost optimization
          • Payback within 9–18 months
          • 30–45% three-year TCO reduction

Engagement Models – Flexible Commercial Options

• • • Fixed Monthly BOT Fee
    • Per-FTE Pricing Model
    • Hybrid (Core Team + Scale) Model
    • Transfer & Transition Fee Models

Who Should Consider GCC

Ideal GCC Candidates

• • • • • • Product companies scaling engineering teams
          • ISVs and SaaS platforms
          • BFSI captive centers
          • PE / VC-backed growth companies
          • Enterprises modernizing legacy platforms

Why ST Dynamics?

Expert GCC and Technology Services

End-to-End GCC Enablement

End-to-end GCC services including strategy and feasibility assessment, financial modeling and ROI analysis, location and workforce planning, infrastructure and compliance setup, GCC operations management, and seamless transition and transfer execution.

Enterprise Platforms

• • • • • • Microsoft Dynamics 365 – Finance, SCM, Manufacturing, CRM, integrations, Analytics
          • Salesforce – CRM transformation, automation, experience platforms
          • NetSuite – Global ERP deployments, multi-entity finance operations

Digital Engineering

Capabilities include cloud-native application development, DevOps and CI/CD automation, API and micro services architecture, and data platforms with AI enablement.

Enterprise-Grade Controls from Day One

Robust governance covering SLA-based performance management, steering committees and escalation models, operational dashboards, labor law and statutory compliance, payroll, tax, and regulatory reporting, and secure IT environments with IP protection.

Industries We Support

• • • • • Product & SaaS Companies
        • BFSI & FinTech
        • ERP & Enterprise Platforms
        • Engineering & R&D
        • Shared Services & Operations

Call to Action

Start Your GCC Journey with ST Dynamics

Whether you are planning your first GCC or expanding existing offshore operations, ST Dynamics provides a structured, compliant, and technology-driven path to global capability building.